A little help along the way
Let’s get you back to exploring.
Help with your account, your plans, or something you spotted in the community.
Contact Explore Subic
Email gabrieljohnfordan@gmail.com. Tell us what happened and whether you are using the website, iPhone or iPad app. Never include your password.
Accounts and password resets
Use “Forgot password?” on the sign-in screen. Follow the email link to choose a new password, then return to the app to sign in. For a new account, confirm your email first.
Saved trips and sharing
Sign in with the same email on each device. Save your itinerary before creating a share link. A shared route includes its title and places, while notes and travel dates stay private. Use “Update shared route” after edits, or “Disable link” to stop sharing.
Community concerns
Use “Report story” on a story, or “Flag this business” on a place. You can block a traveller from your signed-in feed. Stories, photos and profile changes are reviewed before publication. For urgent content concerns, email us with the page link and a short explanation.
Your information
You can edit your profile, remove trips and stories, and request permanent account deletion inside the app’s Profile screen or on Account & privacy. Account deletion also removes the shared login used by connected services; the confirmation explains this before you proceed.